How to Make the Most of Your Electronic Health Records

Electronic health records, or EHRs, are supposed to make your care easier to manage. But if you’ve ever logged into a portal and found confusing language, missing documents or outdated information, you’re not imagining it. These systems aren’t always patient-friendly—but that doesn’t mean you can’t use them to your advantage.

Here’s how to get the most out of your EHR and use it to take control of your breast health.

1. Download your imaging reports, not just view them
Don’t rely on portal summaries. When you get a mammogram, ultrasound or MRI, download the full radiology report and save it to your personal files. That way, you still have access if your provider switches systems or you change doctors.

Need some help? The Feel For Your Life app includes BreastFriendAI, a smart assistant that helps you interpret your pathology reports and gives you questions to ask your doctor so you're not left in the dark about your results.

2. Compare reports over time
Your portal is a great place to look for patterns. Use the “documents” or “visit notes” section to review past BI-RADS scores, follow-up recommendations or changes in your breast density status. If something seems inconsistent, ask your provider.

3. Track symptoms and messages in one place
Most portals have a “messages” section. Use it. It creates a paper trail and helps you keep track of questions you’ve asked, instructions you’ve been given and how long it takes to get answers. It also beats trying to remember what was said during a phone call.

4. Print your pathology reports after biopsies
If you’ve had a biopsy, your pathology report should be available in your EHR. Download and print it. These reports include exact terms your doctor may summarize but not explain in detail. Having it in hand can help you ask better follow-up questions.

5. Create a backup copy outside the system
EHRs aren’t always permanent. Systems update, merge or go offline. Save your key documents—imaging, pathology, treatment summaries—in your own files. BreastFriendAI in the Feel For Your Life app can help you keep a log of those events and organize them with context, not just dates.

6. Review for gaps or errors
It’s not uncommon for records to list the wrong dates, include missing information or even refer to the wrong side of the body. If you notice anything off, request a correction. Your record needs to reflect the reality of your care, especially if you’re advocating for follow-up or coverage.

7. Use your EHR to prepare for appointments
Before your next visit, review your recent test results and messages so you can come in with clear questions. Note what’s missing or what needs to be updated. And bring your own records if needed—don’t assume your provider has every document or detail.

EHRs aren’t perfect, but they’re a tool. The more familiar you are with how your portal works, the more control you have over your care. And if managing all that information feels overwhelming, BreastFriendAI in the Feel For Your Life app can help you track your history, clarify medical language and keep everything in one place—so you don’t have to scroll through five tabs just to find what matters.